Shipping policy
Shipping Policy
Free Shipping
We offer free shipping on all orders. No minimum purchase is required.
Order Processing
Orders are processed within 1–2 business days after payment confirmation. Once processed, orders are prepared for shipment.
We reserve the right to extend processing times in exceptional circumstances.
Delivery Time
Estimated delivery time is 3–7 business days, depending on the destination and local carrier conditions.
Delivery times are estimates only and are not guaranteed. Delays may occur due to factors beyond our control, including but not limited to:
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Shipping carrier delays
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Customs processing
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High order volumes
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Force majeure events
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email including tracking information, where available.
Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
cosyhomestores is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details.
Lost or Damaged Shipments
If your order is lost in transit or arrives damaged, please contact us at info@cosyhomestores.com as soon as possible.
We will investigate the issue and, where appropriate, offer a replacement or refund in accordance with applicable laws and our policies.